Review
We discuss the property, service need, approximate size, timing, current condition, and vendor requirements.
The Sentrix Standard
A service plan that leaves less room for confusion.
Sentrix confirms the work, schedule, access, responsibilities, and communication path before service begins.
The process
Five steps from request to ongoing service.
The process changes slightly by property, but the same questions must be answered every time.
Walkthrough
When needed, we inspect access, work areas, surfaces, floor types, exclusions, and anything that may affect labor or safety.
Proposal
The written proposal identifies the work, frequency, service window, responsibilities, exclusions, and pricing basis.
Setup
Before the first visit, we confirm keys, alarms, contacts, supplies, reporting, and the start date.
Service and follow up
The team works from the approved plan. Questions, changes, and service concerns follow one agreed contact path.
Quality controls
Details that support consistent service.
Not every property needs the same controls. The proposal identifies what applies to the account.
Written frequencies
Routine work and rotating detail are separated so both are visible.
Assigned contact
The property knows who receives questions, access updates, and service concerns.
Site instructions
Keys, alarms, restricted areas, waste routes, and property rules are recorded.
Condition notes
Access problems, damage, or work outside the proposal can be documented when requested.
Service changes
Added work and frequency changes are confirmed before they become part of the account.
Review path
Concerns are compared with the service plan so the next action is clear.
Set the expectations first
Build the service plan around the property.
A walkthrough gives both sides the information needed to prepare a useful proposal.